This job ad has been posted over 40 days ago...

Full-time Senior UX Designer

at Quiqup in London

At Quiqup, we’re reimagining the last mile so everyone can experience next-level logistics.

We take care of everything: from full-service software packages to a fleet of Quiqees that
navigate the streets and personally hand over the parcel at the door. For large enterprises we
create bespoke solutions that meet shoppers’ ever-increasing demands. For small businesses,
we offer speedy integrations that turn their shop into a warehouse to instantly open them up
to a wider customer base. Customers can select custom pick-ups and drop-offs
around the city, all at the touch of a button. With a delivery solution that suits everyone,
we’re transforming the way goods move about our streets for better cities, better business
and all round better living.

We’re looking for an exceptional UX Designer who can put UX at the heart of everything we do. The right candidate will be experienced but ambitious, ready to take the next step after a few achievements already under their belt. We’re looking for a thought leader - someone who operates at the cutting-edge of their field and who can act as an advocate for UX within the business. You’ll be joining a small but growing Product team - an opportunity to make a mark in short order and quickly adopt a leadership position should you prove yourself.

We will be looking to you to immerse yourself in the world of our users and come back with actionable insight that will help us deliver best-in-class products. We are building a platform with multiple products and user types; we have a product for businesses, consumers, drivers and customer support/dispatchers. The users are very different (the role is therefore less suitable for someone looking to specialise in a particular user group), but they are all part of the same ecosystem. We’re looking to build a design system to enable us to scale the platform effectively - we’d like you to help lead the charge.

You will work closely with the Head of Product, a Senior UI Designer and the Experience Team to deliver seamless user journeys that integrate with the customer journey as a whole. This is an important role for us, and there’s no shortage of ambition here. For the right person, this is a big opportunity to make a difference inside the business and outside it.

Understand the user and draw out insights that might be otherwise hidden. Knowing the right questions to ask and strong user interview skills is a must; ethnographic research skills are a plus so we can better understand the environment our products live in
Bring insights to life in accessible ways through persona development, user empathy maps and the like
Suggest and/or validate new features of elements of the user journey based on research and insight
Strong evidence-based approach; fluency in understanding and analysing quantitative as well as qualitative data
An ability to engage with senior stakeholders and keep one eye on the competitive landscape

We’re looking for doers as well as thinkers, people who can translate their insight into actionable wireframes and prototypes
Information architecture, product content strategy and user flow skills are important
The ability to write compelling, insight driven user stories is a must
Interaction design is a plus
Service and Experience Design is a big plus - so is the ability to help us craft a Design System
The ability to test and iterate quickly is crucial

What we expect:
Educated to degree level at a top university
Agency experience desired
Experience working in a startup environment desired
At least 2-3 Years of Experience working in a similar field
Experience working on projects similar to those at Quiqup
Experience designing digital products, not just websites


Competitive salary and perks including free snacks in the office and flexible working spaces around the office which we are always improving to make our space amazing!
We’re international! We have people from all over the world who are super passionate about making things happen.
Be part of something big. We’re here to change things and want to make sure we develop our people along the way.
The opportunity to work with some of the best in the business, and daily interaction with our CEO and other founders.
Your choice of equipment including Mac functionality
Oh and did you hear about our office dogs?

Recent UX jobs at Quiqup
Full-time Senior Product Designer at Quiqup in London 20-02-2018

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Published on 20-02-2018