This job ad has been posted over 40 days ago...

Full-time UX Research Manager

at Totaljobs Group in London

UX Research Manager

Are you an experienced UX’r with a focus gained in research?
Excited about understanding the behaviours of users across our websites?
Want to work as part of a highly skilled team?
Looking for a fantastic and unique opportunity?
If so, read on!

About us & your role;

Focusing on target audiences, as the UX Research Manager, your role is to understand our customers better than they understand themselves. Managing a team of high skilled researchers, you will be involved in all brands within StepstoneUK and responsible for ensuring the wider team have the customer insights they need to steer future developments. You will continually evangelises the importance of listening to customers and act as their voice.

We offer a wide range of services and are always seeking to extend these to better meet our customers’ needs. You will work closely with the product leadership and analytics teams to ensure our product strategy and roadmaps are based on customer insights, and the experiences we create are the best they can be.

We work in a Product/Agile environment, and if you know what that means great but it's not a requirement. We want you to be full of ideas for how you can speak to and engage users, and will have a high level of autonomy to find the best and most appropriate way of finding out how we can make even better products.

Are you our ideal candidate?

You'll enjoy researching and working across different business areas and with various stakeholders, including technical teams to develop solutions
Be experienced as User Experience or a Social Researcher with an interest in User Experience Research
Solid, demonstrable experience planning and conducting research including surveys, focus groups, depth interviews and usability testing, as well as secondary research.
Have a strong analytical mind set together with high levels of enthusiasm and drive
You appreciate that true insight only comes from marrying up research to data analysis
Have experience of using data and customer feedback to inform decisions
Be used to working with different teams, such as Product / UX / Technology to drive solutions that marry up business requirements with customer needs
Able to plan own work; executing against deadlines and finding pragmatic ways to maximise the efficiency in a lean process
Have excellent interpersonal and communication skills
Nice to have's

An understanding of the recruitment market
Exposure to working with Agile development teams, delivering complex initiatives through iterative development cycles
Degree calibre or equivalent
About us;

Established since 1996, StepStone Group is one of the largest online job board businesses in the world. We employ over 2200 people and operate across 21 countries and are owned by Axel Springer Digital Classifieds, the worlds most established and successful media group.

StepStone own two businesses in the UK; the Totaljobs Group & Jobsite. Between us we employ circa 800 employees across 11 online brands operating as StepStone UK.

As employers we value talent, integrity, innovation and results whilst respecting our employee’s work-life balance, freedom and appetite for challenge and recognition.

Our environment;

We have big ambition and our employees do too.

You’ll join a team of passionate and talented colleagues within a fast paced, fun, friendly, supportive and collaborative environment.

Our Values;

• Integrity - Being uncompromising and consistent in our commitment to integrity;
• Results - Driving spectacular results for everyone – happy employees, happy customers, happy candidates and happy shareholders;
• People - Building a company with teams where talent can thrive and flourish.

The package;

Attractive basic salary;
37.5 hours per week, Monday to Friday;
29 days holiday plus bank holidays;
Group Pension Scheme;
Life Cover;
Childcare Voucher Scheme;
Gym Discount;
Eye Tests & contributions towards new glasses.
After passing probation;

• Cycle to Work Scheme;
• Amazon voucher birthday gift.


Recent UX jobs at Totaljobs Group
Full-time Lead UX Researcher at Totaljobs Group in London 16-02-2017

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Published on 16-02-2017